Our Privacy Policy
This privacy policy sets out how Phoenixx Rising uses and protects any information that you give Phoenixx Rising when you use this website.
Phoenixx Rising is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Phoenixx Rising may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3rd October 2007.
What we collect
We may collect the following information:
- Your company name (if applicable), title and name.
- Your mailing and billing address.
- Your contact information, email address and telephone number.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
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What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Processing and fulfiling the orders you make on our website.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out of receiving these emails from us at any time.
- We may use the information to customise our website according to your interests.
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Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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How we use cookies
A cookie is a string of information that a website stores on a visitor?s computer, and that the visitor?s browser provides to the website each time the visitor returns. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do not wish to accept cookies, you should set your browser to refuse cookies before using the Phoenixx Rising website, with the drawback that certain features of the Phoenixx Rising website may not function properly without the aid of cookies.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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Controlling your personal information
You may choose to restrict the collection or use of your personal information by us. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Phoenixx Rising, 3 Old Gates Drive, Blackburn, Lancashire, BB2 5BY, or emailing us using the Contact Us page.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law. We may disclose your name and mailing details to external delivery and courier services, in order to dispatch your goods to you directly.
You may request details of personal information which we hold about you under the Data Protection Act 1998, known as a Subject Access Request. A small fee will be payable. If you would like a copy of the information held on you please write to us at the above address.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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Privacy Policy Changes
Although most changes are likely to be minor, Phoenixx Rising may change its Privacy Policy from time to time, and in Phoenixx Rising's sole discretion. Phoenixx Rising encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
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